Best Water Damage Services in Toronto

Top 5 Contractors for the Best Water Damage Services in Toronto

Need to restore your home after serious water damage? Don’t fret – we’ve listed key things you’ll need to know for this type of service!

We selected contractors that offer the best water damage services in Toronto, whether it’s for restoration or basic flood clean-up. Each company was carefully reviewed for rapid response, customer satisfaction, and quality of work.

Let’s break down the potential costs of these services first so you’ll have an idea of what to spend, though. 

The Cost of Water Damage Services in Toronto

The cost depends on various factors apart from labor. This includes the extent of the damage and the type of service you need to fix it.

For instance, drying out a property will cost around $2,800 –  that is, if the area wasn’t damaged. With severe damage that needs repair (e.g. carpet or drywall repair), it usually starts at $7,800.

You can also calculate the estimated cost based on the size of the area. In general, the average cost per square foot in Toronto is $3.70 without damage and $7 with damage.

Another thing to consider is the type of water that has flooded or affected the property. Black water is seen as dangerous as it may have come from a contaminated source, therefore is more expensive to clean.

Grey water usually comes from home appliances but is less dangerous than black water. For this, you can expect to spend $4.5 per square foot for a clean-up.

The Best Water Damage Services in Toronto

Now that we’ve got the basics out of the way, let’s get into each company next. Take the time to see what each one offers so you can compare based on the services you need.

1. 5 Star Cleaning

5 Star Cleaning's Homepage
SERVICES Emergency water damage, post renovation cleaning, rug cleaning services, carpet cleaning services, moving in/out cleaning services, house cleaning services, upholstery cleaning services, scotch guarding services
WEBSITEhttps://5starcleaning.ca/
ADDRESS24 Glenhurst Road Richmond Hill ON L4B 2C86021 Yonge Street Toronto, Ont. M2M 3W2
CONTACT DETAILS416.315.7562
[email protected]
OPERATING HOURSOpen 24 hours

Few companies live up to their names better than 5 Star Cleaning for quality and customer satisfaction. And they even go above and beyond to turn your home back to its tip-top shape.

The first thing that earned our approval is their 24/7 emergency service. With unexpected water leaks, you can simply put them on speed dial and they’ll be right at your doorstep.

Their response time is another thing worth noting as past clients have praised their speed, often arriving in under an hour. Of course, this still depends on your location and other factors, so manage your expectations.

Speaking of expectations, they didn’t let us down with their remarkable customer service. They’re accommodating over the phone and even more so in-person, which is a definite plus for us.

We also have to highlight that they do the direct billing to your insurance so you won’t have to do the leg work. Plus, they have a complete set of equipment like x-ray cameras so they don’t have to destroy your property to see leaks – quite standard, but still pretty cool.

Overall, they can service all water damage big and small, whether it’s toilet or sink overflows, or damaging floods. But if you want to tackle the issue on your own, you can also rent their equipment – delivery is free!

Actually, since this is more of a cleaning company, most of the complaints we’ve heard were cleaning-related instead. But do prepare for the costs as they tend to lean on the more expensive side. 

Pros

  • IICRC certified firm for water damage
  • Insured
  • Has workers’ compensation
  • Open 24 hours
  • Offers emergency services
  • Direct billing to insurance
  • Free delivery for equipment rental

Cons

  • Costs tend to be pricey

Customer Reviews

Take a look at what past clients have said about this company:

We had lots of water come through the foundation during a heavy rain storm. 5 Star Cleaning answered and arrived to our home very fast. They explained the process in detail and were very helpful. Danial made sure everything was dry and safe before the project was complete. I recommend their services for water damage.

5 star cleaning was great. I walked into my kitchen and there was lots of water. Right away I called 5 star cleaning and they were at my house under an hour. COVID wise they were safe and took excellent precautions in terms of gear and sanitation. They put equipments and completely dried my house. The pricing was fair and easy to communicate. I would recommend 5 star cleaning, they were a fantastic company to work with.

2. Canada’s Restoration Services

Canada’s Restoration Services' Homepage
SERVICES Restoration services including mold testing, mold removal, asbestos testing, asbestos removal, water damage cleanups and emergency water damage restoration, fire and smoke damage, demolition and construction services.
WEBSITEhttps://www.canadarestorationservices.com/
ADDRESS30 MacIntosh Blvd #6, Concord, ON L4K 4P1, Canada
CONTACT DETAILSToronto Office: (416) 479-9210
[email protected]
OPERATING HOURSOpen 24 hours

Canada’s Restoration Services offers a wide range of services, from restoration to asbestos removal. But of course, their water damage services are the ones really worth looking into.

One of the highlights of their business is their 24/7 emergency service model, where they promise to be on-site within 45 minutes. Many clients attested to this, particularly highlighting their punctuality regardless of their area.

We also have to note their honesty in the business. Not only do they honor their quotes, but they also won’t perform any repairs if they find it unnecessary, potentially saving you thousands of dollars.

If insurance is your concern, you won’t have to worry either: they work with major insurers in Canada. They’ll even invoice your insurance directly and take over the hassle of communicating back and forth.

Another thing we liked, in particular, is their set of equipment designed to speed up water restoration. Plus, their humidifiers are also powerful enough for high-velocity drying – a bonus point for speed!

Finally, we love their in-housing financing options, which are perfect if you’re short in cash. You can opt to pay  $21 bi-weekly or pay in 12 to 14 at a zero interest rate and no down payment.

Fortunately, we’ve yet to encounter a serious complaint about their water damage services. There was only one client who shared that they failed to find the source of a water problem and some customers noted that they suspected some trainees to be among the workers sent to their sites (these were the minority, however).

Pros

  • IICRC-certified
  • Insured
  • Has workers’ compensation
  • Open 24 hours
  • Offers emergency services
  • On-site within 45 minutes
  • Direct billing to insurance
  • Flexible in-house financing option

Cons

  • A few reports from customers about trainees being used for their projects

Customer Reviews

Here’s what past customers have said about this company:

I can not say enough about the level of service that was provided to us by the team in Ottawa. We arrived home to a basement full of sewage, called our insurance company who gave us the runaround to get a company out to clean up the mess so we decided to google a company that could help us. Paul and Jean-Michel answered the call and had teams onsite within 45 mins! They kept us informed as to what to expect then worked with our insurance to make sure we were taken care if. We cannot say enough about this company. Thank you, Paul and Jean Michel. Hopefully we won’t need them again but if we do, they are the only company we will call. – Natalia Kabongo

My grandmother’s basement had flooded. By time I found out the damage was severe. I called CRS and got an immediate response. The staff were lovely to deal with. Alex and his team were amazing! They were so professional at communication and keeping the site clean. It was a difficult scenario and they handled the situation with kid gloves. I was very impressed and so grateful for their help.

3.  The Restorators: Cleaning and Restoration

The Restorators: Cleaning and Restoration's Homepage
SERVICES 24 hours emergency water, flood damage clean up restoration, flooded basement from sewage backup, fire damage, black mold removal, asbestos abatement removal, odor removal, bed bug removal, smoke damage, emergency board up services, applied structural drying, wind and hail damage, emergency roof repair, sewage remediation, trauma cleanup, content restoration, inspection services
WEBSITEhttp://therestorators.com/
ADDRESS1 Yonge St, Unit 1801, Toronto, Ont, M5E 1W7
CONTACT DETAILS416.835.3885
[email protected]
OPERATING HOURSOpen 24 hours

The Restorators land on the sweet spot between remarkable customer service and prompt work. Here are some reasons why we believe you’ll love working with them:

For starters, they’re open 24 hours and provide emergency water services in Toronto. If you give them a call, they’ll be on your site in as short as one hour, which isn’t the fastest in our list but still pretty good.

Other than promptness, we love the way they keep their clients in the loop. They’ll talk you through what they’re doing and even give out recommendations to avoid future problems.

Unfortunately, they don’t have an x-ray camera to see through surfaces without destroying them. On the bright side, if they need to lift your floor, wall, or ceiling, past clients say that they do it with as little damage as possible.

We also like to note the level of effort they go through to make sure everyone’s at ease while they’re working. One client shared that they gave her daughters crafting supplies to keep them distracted – pretty cool in our opinion.

Finally, this company offers an all-in-one solution to your water damage problems. This means that they can find the source of the problem and try to address it using various methods, including waterproofing windows.

As the cherry on top, the company’s perfect 5-star rating on both Google Reviews and Homestars says a lot about customer satisfaction. By the way, they offer flexible payments too that you can pay in installments if needed.

Pros

  • IICRC-certified
  • Insured
  • Has workers’ compensation
  • Open 24 hours
  • Offers emergency services
  • On-site within an hour
  • Flexible financing options
  • Offers all-in-one water damage solution

Cons

  • No x-ray cameras to see leaks without damaging surfaces

Customer Reviews

Here are some reviews left by past clients on Google Reviews:

I recently noticed water damage under the bathtub in the main floor. I contacted The Restorators Water Damage and Mark was super friendly and professional. Based on the picture that I sent, he said what the probable issue is, how to fix it and provided ball park estimate.  He described steps that he is going to take to fix the issue. The crew was in my place in no time, they immediately fix the issue, checked for molds, fix the plumbing, air vented the place. All these time they were super careful and made sure house is not getting messy. Overall very satisfied with Mark and The Restorators Water Damage. Highly recommended! – Nurlan Karimov

The company was smooth and comfortable to work with. Mark was available for feedback, even at late hours.  That is important-  to have both work and customer management skills.  Work was done around the time, that I was given estimate.  Work was done professionally and carefully, no rushing.  I would certainly recommend this company for handsoff project work, as they manage professionally and technically solid. The air test passed on work completion smoothly. They are not pushy on payment and provide couple weeks staggered payments if needed.  That should be appreciated by customers. – Tom Tom

4. PuroClean

PuroClean's Homepage
SERVICES Water damage, fire and smoke damage, mold removal, biohazard clean up, reconstruction
WEBSITEhttps://puroclean.ca/
ADDRESS311 Bay St. Unit 5602, Toronto, ON M5H 4G5, Canada
CONTACT DETAILS+1 416-264-6565
OPERATING HOURSOpen 24 hours

PuroClean has many success stories up its sleeves, making them one of the best in Toronto. Let’s start with the details first so you’ll know the scale of their services.

Here’s a fun fact to get you started – did you know that this company and its fleet of franchise offices responded to over 2,500 properties during a flood in Ontario in 2018?

This remarkable response set this company apart by showing them rising to meet a tough situation. And this isn’t the only thing that they can offer for their patrons.

Like every contractor on this list, they also offer a 24/7 emergency service. Plus, they’ll leave your home sparkly clean after dealing with your water damage problems.

We’re also big fans of its fancy collection of high-end equipment, which ensures you get top-tier results after the job. For instance, they use sensors and hygrometers to see beyond surfaces.

Our favorite is their QuickDry System™, which ensures that the property gets back to normal in three or fewer days. Through this technology, the drying process is much faster, eliminating the risk of mold build-up.

Lastly, they’ll collaborate with your insurance and send an estimate of damaged materials in as fast as 24 hours. 

We wish to see more flexible financing options in the future but so far, we like nearly everything here – enough to say we believe they’re worth every penny. 

Pros

  • IICRC-certified
  • Insured
  • Has workers’ compensation
  • High-tech equipment and drying technology
  • Open 24 hours
  • Offers emergency services
  • Sends estimate of damaged materials to insurance within 24 to 48 hours

Cons

  • No financing options

Customer Reviews

Take a look at what past customers have said about this company:

My husband tried to fix our hard wood floor and hit a pipe with one nail so we had a water leakage from the top to the bottom of our house. PuroClean was absolutely amazing and not only found where the actually leak is but quickly dried our walls and fixed everything within short period of time. We had so many bad experiences with bad contractors before but PuroClean was very professional and they have done a great job! – Mia Deluca

We (unfortunately) have had a couple unrelated leaks and floods over the years in our basement apartment. PuroClean had reps over almost immediately, and did not waste any time in fixing the problems. They were prompt, professional, friendly, and answered all questions we had. One thing I found particularly impressive was how clean everything was as they left for the day or when the job was finished. I would highly recommend their services to anyone who needs them. – Kevin Speare

5. On Side Restoration Services

On Side Restoration Services' Homepage
SERVICES Water, storm, flood damage, mold remediation, fire restoration, storm damage, catastrophic property loss, bio-hazard remediation, content pack out, pack in, restoration.
WEBSITEhttps://www.onside.ca/
ADDRESS5595 Finch Ave E unit 4/5, Scarborough, ON M1B 2T9, Canada
CONTACT DETAILS+1 905-474-3710
OPERATING HOURSOpen 24 hours

On Side’s quality shines through whenever you need it the most. And many past clients can vouch for their first-rate customer service that extends beyond the expected.

First, they provide a 24/7 emergency service in Toronto and are known for working fast to dry and clean the property. In fact, many past clients shared that the project was either done on time or ahead of time.

Second, their support and communication are just faultless. One client said that the company was with her all throughout the process when she needed to move out for the cleaning, and that’s in line with what we experienced.

Third, they collaborate with your insurance company so you won’t have to worry about doing the work yourself.

Finally, we also like that they service 13 more areas in Ontario besides Toronto. So, in case you plan on moving homes in the future, you can still reach out for their services.

The only downside with their trade is that some have alleged occasional overcharging, with costs tending to be higher than the city average, according to past customers. But all-in-all, the quality of their work is undeniably among the best. 

Pros

  • IICRC-certified
  • 42 years of experience
  • Insured
  • Has workers’ compensation
  • Open 24 hours
  • Offers emergency services
  • Collaborates with insurance companies
  • Services 13 more areas in Ontario

Cons

  • Issues of overcharging in some custom jobs
  • Higher rates than average

Customer Reviews

Take a look at what past clients have said about this company:

When I had a chimney disaster this winter I was referred to On Side to fix the damage. On Side was always there for me – first to reassure me that the problem was repairable, then when they arranged the contractors to do the work. Throughout the process On Side kept me up to date on any unforeseen delays and provided accurate timelines for completion. Considering the timing within the height of the pandemic the work was done quickly and correctly.

Our roof leaked and water damaged our walls and carpet. On Side was quick to come in, assess, work with our insurance company and then quickly cleaned and repaired the area’s. They were great to work with.

6. GTA Restoration

SERVICES Flood Restoration, Fire Restoration, Sewage Clean up, Mold Remediation, Odor Removal, Specialty Drying, Home Renovation, Leak Detection, Property Inspection, Water Damage, Roofing Leak, Basement Waterproofing, Kitchen & Bath Renos, Condominium Restoration, Insurance Claims
WEBSITEhttps://gtarestoration.com/
ADDRESS12 Upjohn Rd, Toronto, ON M6A 2E7, Canada
CONTACT DETAILSPhone: 416-358-6666
OPERATING HOURSOpen 24 hours

GTA Restoration has two decades worth of experience providing its emergency restoration services in Toronto and the Greater Toronto Area. They specialize in decontaminating buildings, properties and its contents after a fire. 

They also offer 24/7 emergency water damage restoration services to help restore your property quickly to its original state. Whether its flood & water damage restoration, flooded basement cleanup, sewer backup, cleanup & emergency plumbing, their restoration experts respond quickly to minimize and further destruction.

Quick response is at the core of their business model because the sooner a specialist can assess a site, the more risk and loss can be avoided. They can also assist you with every step and required documentation for your home insurance claim.

Pros

  • Open 24 hours
  • Offers emergency services
  • Collaborates with insurance companies
  • Services Toronto and GTA

Cons

  • No online booking option

Signs of Water Damage to Look Out For

Water damage happens a lot more times than you’d expect. Any leak due to faulty plumbing, a leaky roof, and other issues, could cause a ton of damage in your house.

Take a look at these common signs to find out when you’ll need the best water damage services in Toronto by your side:

1. Dark or wet spots on the ceiling

If you’re starting to see blotches of dark spots in your ceiling, with droplets hitting your head, this could be a sign that you have water damage in your house.

There are many water damage restoration services that are open 24 hours a day, so you shouldn’t have to wait too long to call for one. Have someone check the pipes on your ceilings and if you have cracks as well.

2. Drywall that begins to flake or crack

Encountered a musty scent from your room? Or even feeling that it’s become more humid? 

Better look out, then! Wall cavities affected by water damage are vulnerable to mold growth, which also gives off a musty odor.

In addition, if you see that your paint is peeling off and cracks are forming around the area, this is another sign that you have water damage.

3. Hearing water though the fixtures are off

So you’ve turned off all the faucets and fixtures, sat down, then moments later, you hear your water running. This could be because of a faulty valve faucet.

You can try to turn your main water source off to shut down the running sound, but it won’t solve the problem completely. You require someone to change and fix your valves if this is the issue.

4. A sudden increase in utility bills

You might not notice the things mentioned before, but the moment you see your bills, you may be surprised by the large increase. There are a lot of reasons for it to happen, including some of the signs we’ve listed before.

You wouldn’t want to pay more than you actually use, so we advise getting someone to fix those problems. If you’re worried that getting a water damage repair service will be expensive, then just think about how expensive it will be if you end up ruining your house.

FAQs About Water Damage Services in Toronto


The best water damage services in Toronto can provide you with rapid response and a satisfactory quality of work. If you need more services like this, you can check out some of our other homeowner and utility lists – start by looking into the best emergency plumbers in Toronto to learn more.