Business Insurance Brokers
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The Top Business Insurance Brokers in Toronto

Comparing business insurance rates on your own isn’t the best way to spend your time. Luckily for you, we already gathered the best business insurance brokers in Toronto to minimize your effort!

The Cost of Business Insurance in Toronto

There are several factors that will drive up the cost of your business insurance coverage. These are:

  • Value of assets you want to insure
  • Risks associated with your business
  • Personal risk tolerance
  • Liability protection you need
  • Number of employees
  • Years of experience
  • Revenue 
  • Claims history

The average business owner in Toronto pays around $388.80 to $1,777.68 every year for business insurance. 

LiabilityEstimated Cost Per Month
$2 Million Liability$90.27
$5 Million Liability$176.49
Average Cost Per Client$1.47

The Best Business Insurance Brokers in Toronto

Here’s how we chose the best business insurance brokers in Toronto:

Years of experience and reputation – The brokers must have a longstanding relationship with both their clients and the insurers they leverage.
Analysis and solutions for rates comparison Must be transparent with providing clients with their rates comparison process without bias to any insurer.
Network of insurers A  wide network of insurers is preferred to give clients more flexibility and customization options with better deals.
Quality of services – Involves the application process, the convenience of using the online platform, fast response to a client inquiry, and quick policy approval.
Claims management and expertise Brokers must have an exceptional record of handling claim requests with in-house claims teams for fast settlement.

1. Guthrie Insurance Brokers & INSUREPLUS

Guthrie Insurance Brokers Homepage
TestInfo
SERVICES Business insurance, personal insurance, life insurance
WEBSITEhttps://guthrieinsurance.com/
ADDRESS1151 Denison St Unit 19, Markham, ON L3R 3Y4, Canada
CONTACT DETAILS+1 416-487-5200
OPERATING HOURSMonday - Friday: 9:00 AM - 5:00 PM
Years of experience and reputation★★★☆☆
Analysis and solutions for rates comparison★★★★☆
Network of insurers★★★☆☆
Efficiency and speed of quote process★★★★☆
Quality of service ★★★★★
Claims management and expertise★★★★★

One of the things we like about this broker is that it doesn’t feel like you’re working with a stranger. And a lot of past clients can vouch for their high-quality, personalized services.

Perhaps it’s the fact that it’s comparatively smaller than other brokers on our list, but it’s easy to say that they have the best connection with clients. Based on our survey, first-hand experience, and research, we can say that they’re the most “hands-on” with their client.

They’re present every single step of the way from finding the best deals and discounts for you to buying a policy within the day. To be honest, we’re just thrilled to find a broker that feels more personal, compared to those who favor mostly online interactions.

In line with this, it’s super easy to speak to any of their brokers within their business. We timed and you get a response in roughly around 10 to 15 minutes.

Though their affiliations are quite small, they have an online feature that we think can rival bigger brokers. The process of paying for your premium on their site is the easiest and simplest we’ve encountered so that’s an extra star for us.

Additionally, they allow claims after hours and on the weekends. Some brokers are a lot more stringent with claims so we we’re pleased when we found this.

Finally, as many clients confirmed, you can get better value when you let them bundle up policies for you for various insurance options. But, that isn’t always the same for everyone as some clients were a bit unhappy with the rates they got.

Pros

  • Hands-on customer service
  • Provides the best value for bundled policies
  • Fast response time
  • Easy online premium payment system
  • Allows claims after hours and on weekends

Cons

  • Limited affiliations

Customer Reviews

Excellent services

I was referred to Guthrie Insurance through a client of mine, Jeff was my direct contact. I bought 2 rentals last year and he was absolutely awesome and the turnaround was amazing. This year with my third rental it was also excellent. The response is within the same day, he is efficient and I don’t need to worry about any details. He has me covered. So happy with this company – Sonia Malik 

Second to none customer service

I dealt with Brendon Dunkley at Guthrie Insurance. He was very professional and polite and quick at getting me a quote. Not only was the package much better priced than most, but the speed of service was second to none. In this age of multiple insurance providers, I highly recommend Guthrie Insurance! – Katleen Newton

2. FCA Insurance

FCA Insurance Homepage
TestInfo
SERVICES Business insurance, personal insurance, security bonds, group benefits
WEBSITEhttps://fcainsurance.com/
ADDRESS1867 Yonge St, Toronto, ON M4S 1Y5, Canada
CONTACT DETAILS+1 416-486-1421

[email protected]

OPERATING HOURSMonday - Friday: 8:30 AM - 5:00 PM
Years of experience and reputation★★★★★
Analysis and solutions for rates comparison★★★★☆
Network of insurers★★★★☆
Efficiency and speed of quote process★★★★☆
Quality of service ★★★★☆
Claims management and expertise★★★★★

Being in the business for 102 years, we were prepared to see a mixture of both positives and negatives about this broker. But lo and behold, it managed to secure a perfect 5-star rating on Google Reviews, making them one of the highest-rated brokers on this list.

Looking through their range of services, it’s easy to see why a lot of clients praised their services. In this case, we saw it in the way they treat their customers to ensure that they have the best services.

For instance, a lot of the clients we asked mentioned how helpful their team members were. They apparently update clients about potential changes in their policy and are always quick to respond to any type of concern.

Speaking of speed, we love how fast and easy it is to secure a policy here. The standard turnaround time is 24 hours, but it is possible to get it within a couple of hours (if everything goes well, of course).

Another thing we’d like to note is that they offer a wider range of business insurance types. This wins our standards because it ensures that both small and large corporations can take advantage of what they offer.

Looking at their profile, we found that they’re also a great choice if you’re looking for industry-specific insurance. They’re in real estate, sports, education, manufacturing, and more. 

To top it all, they offer a free consultation to anyone interested in getting their products. It’s a zero-obligation affair, but if you’re not up for that, you can also simply request a quote on their site.

Pros

  • 102 years of experience
  • Wide range of business insurance types
  • Free consultation
  • Services over 17.000 clients
  • Fast turnaround time

Cons

  • Busy at certain hours

Customer Reviews

Exceptional service throughout the years

I have been with FCA insurance now for a few years and have always received exceptional service by our agent Mike Dipinto.He always responds quickly to any questions and explains every aspect of the policy. He is extremely knowledgeable and makes recommendations based on our needs.He keeps us posted on any upcoming changes that could potentially affect us and as a small business that is extremely helpful. It truly is a pleasure dealing with him and his team. – Rose Cornacchia

Great number of products

FCA Insurance has provided our small business with excellent service and a number of great products over the years. Jamie, Tyler, Madame, Marla, Lorna and the whole team at FCA are always available to help answer your questions and concerns. We will continue to use their services well into the future and would happily recommend them to any other small businesses. Thanks guys! – London Trackwork

3. Zensurance

Zensurance Homepage
TestInfo
SERVICES Business insurance
WEBSITEhttps://www.zensurance.com/
ADDRESS200 University Ave #1301, Toronto, ON M5H 3C6, Canada
CONTACT DETAILS+1 888-654-6030
OPERATING HOURSMonday - Friday: 9:00 AM - 6:00 PM
Years of experience and reputation★★★★☆
Analysis and solutions for rates comparison★★★★☆
Network of insurers★★★★★
Efficiency and speed of quote process★★★★☆
Quality of service ★★★☆☆
Claims management and expertise★★★★★

Zensurance has always been a prominent name when it comes to all types of insurance products. In fact, they’ve already served over 100,000 businesses with their competitive policies.

The first thing that appealed to us was definitely their easy-to-use online platform. And we believe that the website user experience alone says a lot about the overall quality you get so that’s a point from us.

Obviously, online platforms from brokers aren’t a new thing but we do like theirs better for certain reasons. One, it makes browsing and buying feel like a breeze, and two, it simplifies the process of connecting to a support team.

In line with this, we found something that we consider a drawback in this matter. Some of the clients we’ve talked to noted that responses they get weren’t “direct to the point”, plus the response time is relatively slow.

On a more positive note, we love how they curate the best policies available for clients. They use an industry-standard analytics system to narrow your options down to the best rates.

And of course, you’re getting wonderful premium offers because they’re partnered with 50 Canadian insurance providers. More options, more variety, more customization – more points from us.

This broker is a great choice whether you’re operating a small business such as in retail or fitness or running a multi-billion dollar firm. Actually, we think they’re good for anyone, as long as you’re willing to tolerate occasional poor responses.

Pros

  • Partnered with 50 Canadian insurance providers
  • Intuitive site for getting insurance
  • Filters through best premium options with smart systems
  • Can deliver insurance to all sorts of industries, big or small

Cons

  • Poor customer services, especially during peak hours
  • Can be difficult to communicate at times

Customer Reviews

Strongly recommended

I had to obtain $2M Professional Liability / Errors and Omissions insurance (software consultancy) on very short notice. After filling out a few different quotes, I happened upon Zensurance who were significantly cheaper than other Canadian options. Justin Tisdale was assigned as my broker and was extremely responsive, attentive, and professional throughout our interactions. I would strongly recommend using him if you are in a similar situation. – Jedidja Bourgeois

Stress-free process

Zensurance was one of the first insurance companies to pop up on my Google search. I didn’t have to call for a quote but could do everything online, it was easy to follow and really smooth. Justin, one of the brokers called me the next day to make sure I didn’t have any questions/concerns and he was very professional and knowledgeable about the insurance I needed.  He was quick to respond to emails and I was able to purchase policy online with no problems. – Mari Fourie

4. KASE Insurance

KASE Insurance Homepage
TestInfo
SERVICES Business insurance
WEBSITEhttps://kaseinsurance.com/
ADDRESS145 Front St E Suite 207, Toronto, ON M5A 1E3,
CONTACT DETAILS+1 416-588-5273

[email protected]

OPERATING HOURSMonday - Friday: 8:00 AM - 6:00 PM
Years of experience and reputation★★★★☆
Analysis and solutions for rates comparison★★★★★
Network of insurers★★★★★
Efficiency and speed of quote process★★★★☆
Quality of service ★★★★☆
Claims management and expertise★★★★★

Unlike other brokers in our list, KASE Insurance specifically offers commercial insurance to their clients. With a reputable list of awards in their name, we can say that they’re a reputable company for those looking for competitive business policies.

One of the most notable things about them is that they leverage over 100 insurance companies. But they operate independently so they aren’t tied down to certain insurance providers only.

This is a great point for us since this ensures that you get unbiased comparisons of rates from various insurers. Plus, it allows you to find the coverage you need without getting them from a specific company only.

The other thing we liked about them (which is also our favorite) is the range of solutions involved in their commercial insurance. For one, they do a comprehensive insurance market analysis to find the best deals for you.

On top of that, they also have one of the most direct claims management and settlement we’ve encountered. They can entertain you after hours with speedy service as some past clients noted.

Prospective clients can request a free consultation or quote although it can be a bit of trouble sometimes. Making payments is quite easy but they don’t have their own payment system embedded on-site at the moment. 

On the good side, this is the second company on our list that has a perfect 5-star rating on Google Reviews. Already, that says a lot about what clients think of them, and mostly reflects our thoughts on them too.

Pros

  • Specializes in commercial insurance
  • Leverages 100 insurance companies
  • Great suite of services and solutions for business insurance
  • Direct and fast claims management and settlement
  • Free consultation

Cons

  • Can be difficult to contact at times

Customer Reviews

Service that exceeds expectations

I needed an expert hand to guide me through a home insurance policy for my first time buying a condo. After some terrible service at my bank, I was referred to KASE insurance and was thrilled with the service. I just needed someone who could take care of business and keep me updated through a stressful time and a busy time at work. Ken Murphy knew exactly what I needed and just got it done. Peace of mind! – Naomi Hamersley

Easy process with professional representatives

When I reached out to KASE Insurance for my personal training business, I was placed with one of their insurance reps Ziya Sirel. From the moment we started the process, Ziya was extremely helpful and went out of his way to provide me with the best service possible. Ziya also reached out to me multiple times after our transaction to make sure I was happy with everything, an act that I felt was voluntary out of his good nature. The professionalism and ease of the process led me to refer 3 of my fitness professionals to KASE Insurance. 10 stars for me. – Sherif Bahgat

5. Mitchell & Whale Insurance Brokers Ltd.

Mitchell & Whale Homepage
TestInfo
SERVICES Business insurance, home insurance, motorcycle insurance, auto insurance, life insurance, landlord insurance, snowmobile insurance,
WEBSITEhttps://mitchellwhale.com/
ADDRESS110 Yonge St Suite 403, Toronto, ON M5C 1T4
CONTACT DETAILS+1 289-593-0275

[email protected]

OPERATING HOURS

Monday: 8:00 AM - 6:00 PM

Thursday - Friday: 8:00 AM - 8:00 PM

Saturday: 10:00 AM - 4:00 PM

Years of experience and reputation★★★★☆
Analysis and solutions for rates comparison★★★★☆
Network of insurers★★★★☆
Efficiency and speed of quote process★★★★☆
Quality of service ★★★★★
Claims management and expertise★★★★★

Mitchell & Whale possess all the charms of a family run business. Everything feels personalized down to your specific needs and it’s easy to connect to anyone at any given time.

The first thing we were impressed about, to start with, was how fast calls get answered. Normally, it will take a couple of minutes before you hear back, but ring them up and you’ll be answered in under a minute.

Speaking of calls, we appreciate that you immediately get directed to a representative, not a call center. This process saves you time and connects you exactly to where you need to be.

With 60 years of experience, this broker already bagged a couple of awards which cements their reputation. But it’s really the customer service that speaks volumes when it comes to the quality of their service.

For starters, most of the clients noted that they received amazing quotes with flexible coverage options. All these were made possible because of the broker’s great attention to detail and overall work efficiency,

While it does have a few lows when it comes to consistent communication, it is something that you won’t notice unless you’re a first-time client. But overall, the positive feedback outweighs the bad so they still win a spot here.

Pros

  • Fast response time with a real representative
  • Multi-awarded, family-owned broker
  • SSL-encrypted online platform for better security
  • Automatically reviews policies every year

Cons

  • Can be unresponsive at times

Customer Reviews

Highly recommended

Angela was responsive, knowledgeable and professional. She made sure I could save money on my insurance. I’m very happy with the service I received and would recommend Mitchell & Whale insurance to anyone and everyone. – Nikki Holt

Understands your needs

I am 64 years old and have dealt with many sales people in many different businesses. When I called Mitchell and Whale for a quote I felt like I was speaking to an old friend. Katherine O’Gorman  was so friendly and totally interested  in helping me. Katherine understood my needs, helped me to make informed decisions and did not try to oversell. I know we all have unique situations but My insurance on my Harley-Davidson is 1 third of what the company  I have been loyal to for 20 years wanted. And yes, same coverage. You have nothing to lose and it will probably be the most pleasant part of your day. – Rick Vaillancourt

FAQs About Business Insurance in Toronto


Buying business insurance is just a small fraction of a large scale of things you can do for your business. Take a look at some of our reviews so you can manage your business at its best potential: