Aliu IsaHave you ever experienced your watch suddenly stopping working? No need to worry about going through this again, as this review is all about where you can get a watch repair in Toronto!
We gathered a list of watch repair shops and places and included relevant information and usual prices. We also listed down their pros and cons to help you find the best fit.
How much does a watch repair cost in Toronto?
Repair prices vary according to the issue at hand. Below is a list of usual mechanical and automatic watch repair services and their estimated costs.
Please note that all these prices are subject to change. An exact quote will be given to you once you consult with a repair shop or watch expert.
Where to Get a Watch Repair in Toronto
We used the following criteria to evaluate each of the watch repair shops in Toronto:
1. Johny Watches
| EXPERTISE | ★★★★★ |
| ⮕Knowledge | ★★★★★ |
| ⮕Skills | ★★★★★ |
| TOOLS AND EQUIPMENT | ★★★★☆ |
| PRICES (A higher score means better value) | ★★★★☆ |
| COMMUNICATION | ★★★★☆ |
| RESULTS | ★★★★★ |
Johny Watches stands as a beacon of luxury and elegance, catering to the discerning tastes of watch enthusiasts for over two decades. With a rich history spanning more than 20 years, Johny Watches has established itself as a premier destination for both contemporary and vintage timepieces. Boasting an extensive selection of Swiss-made luxury watches from iconic brands, Johny Watches offers a personalized shopping experience and exceptional value to its clientele.
We like that their team is dedicated to providing expert guidance and personalized assistance to customers on their watch-buying journey. With over 15 years of experience in contemporary and vintage watches, founder John Ansari and his skilled watchmakers and sales personnel continually strive to stay abreast of the latest trends and offerings in the world of horology.
Furthermore, one of the standout features of Johny Watches is its diverse selection of luxury timepieces from renowned brands such as Rolex, Omega, Cartier, and Patek Philippe, among others. Whether you’re in search of a contemporary masterpiece or a vintage gem, Johny Watches caters to a wide range of styles and preferences, ensuring that every customer finds their perfect match.
Note though that despite its reputation as a premier destination for luxury timepieces, Johny Watches does not operate as an authorized dealer or repair center for the brands it sells. This may pose a challenge for customers in need of watch repair services, as they may need to seek assistance from authorized service centers or independent watchmakers.
Overall, Johny Watches stands as a distinguished establishment in Toronto’s horological landscape, offering a curated selection of luxury timepieces and personalized service to its discerning clientele.
Pros
- Diverse Selection of Luxury Timepieces Available
- Expertise and Passionate Team in the Industry
- Exceptional Customer Service
Cons
- Limited Repair Services
Customer Reviews
Here are some reviews from their clients:
“Awesome Canadian Company . Ricky was amazing ,honest, professional and very personable with showing Me and educating Me with all the specifications of the watch. Very fair price and I will definitely do business with him again. Thank you Ricky I love the watch . Cheers.”
“The staff are all extremely polite and professional. The watchmaker made quick work in swapping a set of straps that I was unable to do myself. They stock a great inventory of Rolex’s that I was able to look at while the watchmaker had my watch. I would highly recommend Johny Watches and will be going back for all my watch needs!”
2. NINE TWO FIVE WATCH AND JEWELRY REPAIRS
| EXPERTISE | ★★★★★ |
| ⮕Knowledge | ★★★★★ |
| ⮕Skills | ★★★★★ |
| TOOLS AND EQUIPMENT | ★★★★☆ |
| PRICES (A higher score means better value) | ★★★★★ |
| COMMUNICATION | ★★★★☆ |
| RESULTS | ★★★★★ |
With over 25 years of experience in performing full service repairs, Nine Two Five Watch and Jewelry Repairs has been one of the Toronto favourites for major to minor watch repairs.
It also helps that their name also has a certain ring to it, so they’re quite easy to remember.
Apart from being a full service shop, what makes Nine Two Five stand out is the fact that they cater to almost all kinds of watches. We find that bringing them a vintage or digital watch wouldn’t be a problem as they are knowledgeable in various brands.
Their expertise in jewelry repairs also makes them a great choice for those who have luxury watches or those who are very particular with the material of their silver or gold watches. They handle each piece delicately and communicate the issues well.
We also like how they have established a good relationship with their customers, as many have made them their go-to. Sometimes, they even throw in a free strap adjustment for loyal customers or provide discounts for those with major services.
Honestly, there isn’t anything alarming about them. We do find that since many people love them, waiting can sometimes take long and it’s best to call them for a reservation or ask about their schedule, as they don’t normally post if all slots are filled for a day.
We also note that they are closed on Saturdays. This doesn’t affect their performance, but we find that almost all their competitors are open on this day, which puts them a little behind in terms of availability.
Overall, we recommend Nine Two Five Watch and Jewelry Repairs for their attentiveness and relevant knowledge in repairing watches. If you’re wondering, they do repairs for wall clocks too!
Pros
- Has been in the business for over 25 years
- Caters to almost all watch makes and models
- Also repairs jewelry
- Has a good relationship with clientele
- Occasional free or discounted minor services
Cons
- Queues can sometimes be long
- Closed on Saturdays
Customer Reviews
Fixed my watch strap in 30 minutes for zero charge
“Andrew, you are awesome!!! Literally fixed my watch strap in 30 minutes for zero charge. Nobody, and I mean nobody, would have ever done that for me. Seriously, thanks a lot. I highly, highly recommend Andrew, literally the best in the business.” — Josh Nahmias, via Google
Very professional and fast and very reasonable
“Andrew is an amazing guy. Very professional and fast and very reasonable. Got my omega battery changed here and he knew how to handle a high end watch. Thanks Andrew.” — Ramanan Iyer, via Google
3. Swiss Watchery
| EXPERTISE | ★★★★☆ |
| ⮕Knowledge | ★★★★☆ |
| ⮕Skills | ★★★★★ |
| TOOLS AND EQUIPMENT | ★★★★★ |
| PRICES (A higher score means better value) | ★★★★☆ |
| COMMUNICATION | ★★★★★ |
| RESULTS | ★★★★☆ |
Formerly known as Oyster Time, Swiss Watchery opened in Toronto in 2010. Their founder has 27 years’ worth of experience in the Swiss Luxury Watch repair industry and was a former horologist at Rolex Canada.
Swiss Watchery is very accessible. Their location makes them a convenient choice, as they are only a minute-away from the Toronto Eaton Centre.
Service- and repair-wise, what we like about this store is their guaranteed same day repair turnaround for selected procedures. Their while-u-wait service is popular because customers get to sit and observe as their watches get fixed.
They are also a great choice for luxury brands, as they are an independent service provider for the likes of Cartier, Gucci, Omega, Rolex, and more. We do note that because of this, some of their charges can be a little higher than most.
We also find that their expertise in Swiss watches could mean their lack of knowledge and skills with regards to repairing watches in other makes and models. Still, they usually get the job done for common repairs such as battery and strap replacements.
We recommend Swiss Watchery for those who have luxury watches or those who are willing to spend on a quality watch repair. They also offer computerised engraving for those who want their pieces personalised.
Pros
- Perfect for those with luxury watches
- Original battery replacements
- Can perform same-day repairs
- Location is very accessible
Cons
- Some quotes are expensive
- Expertise can be limited to Swiss watches
Customer Reviews
Got all my watch needs taken care of in very little time
“A very pleasant surprise finding this watch and engraving store located close to the Toronto Eaton Centre. The gentleman was so very helpful.
I got all my watch needs taken care of in very little time. A lot of beautiful watches and items to personalize that special gift!” — Jacqueline Bailey, via Google
Done quickly and provided great advice
“Went in to get a new leather strap put on an old omega watch. Received excellent service, done quickly and provided great advice.
Will be coming back when in need of watch servicing. Joseph is also a swatch and Rolex certified technician.” — Valavan Manohararajah, via Google
4. Canadian Watch Imports
| EXPERTISE | ★★★★☆ |
| ⮕Knowledge | ★★★★☆ |
| ⮕Skills | ★★★★★ |
| TOOLS AND EQUIPMENT | ★★★★★ |
| PRICES (A higher score means better value) | ★★★★☆ |
| COMMUNICATION | ★★★★☆ |
| RESULTS | ★★★★☆ |
Canadian Watch is a watch sales and service business that has been in Toronto since 1979. They are recognised for their expertise in Swiss and Japanese name-brand watches.
They have a fully-equipped service facility that practices advanced technological methods in watch repair and uses the finest and updated equipment and tools. The facility is also beautiful in itself and is the first environmentally-friendly place of its kind.
We like Canadian Watch because of their good track record over the years, but we especially find their inventory of parts, tools, and accessories superior. They usually have both the newest and oldest pieces a modern or vintage watch will need.
A few of their services are also available same-day and on a while-u-wait basis. We note that their staff are Certified Master technicians, so sometimes they can be more expensive than their competitors.
There are also reports about unsatisfied customers with regards to the results of their repair services. Some claim that the results are mediocre or that the repairs aren’t lasting solutions, which can be a red flag for those who rely on previous experiences.
Still, we find that the positive feedback outweighs the negative ones. We believe that the tenure and overall experience of Canadian Watch make them recommendable.
Pros
- Over 40 years experience
- Environmentally-friendly facility
- Updated equipment and tools
- Has a good inventory of watch parts, tools, and accessories
Cons
- Can be expensive
- Has a few unsatisfied customer claims
Customer Reviews
Amazing service!!!
“Amazing service!!! Needed a new glass for a watch and the gentleman was awesome. Even came back the next day to replace a battery on another watch. Definitely my go to for all my watch repairs.” — ema pinto, via Google
Restored my Breitling to its original glory
“Such a rarity to find a true craftsman with a passion for what he does and the honesty to tell you how it is. Vic restored my Breitling to its original glory. Awesome work – highly recommend!” — Alan Broom, via Google
5. Right Time
| EXPERTISE | ★★★★☆ |
| ⮕Knowledge | ★★★★★ |
| ⮕Skills | ★★★★☆ |
| TOOLS AND EQUIPMENT | ★★★★☆ |
| PRICES (A higher score means better value) | ★★★★★ |
| COMMUNICATION | ★★★☆☆ |
| RESULTS | ★★★★☆ |
Established in 1999, Right Time is among the popular places with regards to watch sales and services in Toronto. They were trained by and are an official service provider of The Swatch Group.
Highly qualified technicians make up Right Time’s team. They also have a state-of-the-art facility where they use up-to-date watch equipment.
We like this service because they cater to all makes and models. We do note that some parts of certain watch brands may not be available right away and that they may require the owners to wait.
Orders for their watches for sale and bookings for their watch services can be done online, but customers will need to create a free account to do so. Creating an account is easy, but we hope they can make the website entirely public.
We also warn that Right Time has reports of rude customer service and that their communication needs some work. This is a concern that we hope they will address immediately.
On the bright side, we find that they have affordable pricing for their services. The results aren’t always perfect and they aren’t experts for all watches, but they usually get the job done well and customers appreciate how they don’t have to spend much.
Right Time is a great option for those who want straightforward, affordable watch repairs. Their battery replacement services are very quick and cheap.
Pros
- 24 years’ experience
- Official service provider of The Swatch Group
- State-of-the-art facility
- Ordering and appointment booking can be done online
Cons
- Some watch replacement parts are not on-hand
- Has reports of rude customer service
Customer Reviews
Responded right away
“Fantastic service from Right Time. I was referred here to have my Omega serviced and a new factory dial installed. I emailed in, Olive responded right away! Highly recommend. A++” — Greg Berg, via Google
Helpful and knowledgeable
“Sent my Ball watch for a warranty claim service and Olive was helpful and knowledgeable. Would recommend their service.” — Robson Yuen, via Google
6. WK Jewellers
| EXPERTISE | ★★★★☆ |
| ⮕Knowledge | ★★★★★ |
| ⮕Skills | ★★★★☆ |
| TOOLS AND EQUIPMENT | ★★★★☆ |
| PRICES (A higher score means better value) | ★★★★★ |
| COMMUNICATION | ★★★☆☆ |
| RESULTS | ★★★★☆ |
WK Watch & Jewellers is a watch and jewelry business that has over 30 years experience in jewelry, watch, and antique clock services. They also perform appraisals, so they are very knowledgeable in the watch and jewelry industry.
Popular services by WK Jewellers are watch glass and battery replacements. We find that these are basic watch repair services, so we believe that they still need to further their skills on major repairs.
They do have appropriate equipment for old and new wristwatches. We also note that they are also known for their antique clock repairs, which is a huge plus in terms of their knowledge.
Watch clean ups, along with re-assembling and re-lubricating are also available here. We do note that they can only perform a part replacement depending on your watch and their parts inventory is smaller than their competitors’.
Their prices are also affordable. However, we find that they have a small team and that customers are not well attended to at times, especially during long lines.
On the bright side, we like that WK Jewellers have polishing, cleaning, and engraving services. This makes them a quick go-to for those who want a simple watch touch-up.
All said, WK Jewellers made the cut because of their generally good reputation over the years. They have delivered promising repair services and have kept their affordable prices.
Pros
- Over 30 years’ experience
- Also repairs antique clocks and jewelry
- Best for watch glass and battery replacements
- Very affordable services
Cons
- Watch part replacements are not guaranteed
- Small team leads to occasionally unattended customers
Customer Reviews
Fast and easy service
“Fast and easy service. I had to adjust my watch band and had no complaints. The price was only $20. Highly recommend!” — Rose McLean, via Google
Reasonably priced and repair time is really fast
“Fixed the hour hand that went loose on my watch within half an hour. This guy is amazing. Reasonably priced and repair time is really fast. Still highly recommended” — Marios Proniaris, via Google
FAQs about Watch Repairs
Time’s up! That’s all for our article on where to get a watch repair in Toronto.
Do you have other places to recommend? Let us know in the comments!
Here are other repair reviews on our website:
