Ian CheesemanMy buddy used to put in over 14 hours a day running a small online store; I suggested hiring a virtual assistant, but he waved it off as an unnecessary splurge. Then, the inevitable happened—his wife announced she was pregnant.
To help with his workload, he reluctantly decided to give my suggestion a try. He hired an assistant who handled tasks like managing customer inquiries, updating product listings, tracking orders, and scheduling social media posts.
Three months later, he couldn’t imagine life without his VA. In fact, he said his only regret is not hiring one sooner!
Since you’re probably thinking of hiring one too (but don’t know where to start), we’ve got you. Here are the best virtual assistant firms in Toronto that won’t waste your time.
How much do virtual assistant services cost in Toronto?
In Toronto, virtual assistant services typically cost $20 to $50 per hour, depending on experience and specialization.
If you go with package or retainer options, full monthly support often costs anywhere from $1,000 to $2,500+ for dedicated hours.
1. Get Ninja
Business Address: 20 Bay St., 11th floor
Website: https://getninja.us/
Instagram: https://www.instagram.com/get_ninja/
Contact Details: +1 647-799-3959
Business Hours: Mon – Fri: 8 AM – 5 PM
Get Ninja’s mission is to change the way businesses grow by connecting them with trained and reliable virtual assistants.
They offer a wide variety of VAs in terms of specialties: real estate, mortgage, marketing, social media, and executive to handle your day-to-day. Niche experts like bookkeepers, paralegals, and web developers are available, too.
You don’t have to worry about security here—every employee goes through background checks and signs NDAs to ensure confidentiality.
Best of all, they operate globally with 24/7 support, so your business keeps running efficiently while you sleep.
As for pricing, they’re fairly affordable; rates start around $5 to $15 per hour for general admin work and $20 to $50 per hour for specialized services. Of course, keep in mind that the lowest-priced VAs come with less experience.
Super helpful, and the service is top-notch
“The team’s been awesome! Super helpful and the service is top-notch. Using Ninja Service has seriously made my life so much easier and way more efficient.”
– Noeline Pereira, Google Review
They quickly found me a proactive assistant
“Absolutely impressed with GetNinja. They quickly found me a proactive assistant who’s taken tasks off my plate and helped me focus on growth. Highly recommend their virtual assistant services.”
– Mithula Logeswaran, Google Review
2. Canada’s Virtual Assistant
Business Address: Canada
Website: https://www.canadasvirtualassistant.com/
Instagram: https://www.instagram.com/canadas.virtual.assistant/
Contact Details: +1 780-668-4781
Business Hours: Mon – Fri: 10 AM – 3 PM
After nearly two decades in administration, the owner saw firsthand how much energy business owners waste on repetitive tasks. That led to the establishment of Canada’s Virtual Assistant.
All of their VAs live and work in Canada, meaning they understand local business practices and standards. Of course, expect higher fees compared to offshore options.
They offer four main packages to fit different needs. Their Administrative Support takes care of daily to-dos like email and scheduling, while Project Management handles full-scale coordination.
Their Executive Assistant package provides seamless communications and strategic organization. And for businesses ready to scale, their Processes and Implementation focus on creating SOPs and automations.
As a bonus, their website offers free downloadable resources like the SEO Blogging Guide and SMART Goal Worksheet.
Vital support for the success of my business
“Sasha has been a vital support for the success of my business this year. She is consistent, organized, and highly responsive, and completes required tasks quickly and efficiently to ensure smooth day-to-day operations. If you are looking for support with the admin aspects of your small business, I would definitely recommend Canada’s Virtual Assistant!”
– Brittany Sirtonski, Google Review
Smart, efficient, and a joy to deal with
“Sasha is a HUGE help in my business. She’s smart, efficient, and is a joy to deal with. She’ll help take things off your plate so you can focus on growing your business — and not go into overwhelm with trying to do everything yourself. Highly recommended!”
– Christie Ressel, Google Review
3. Happy Helper Digital
Business Address: Toronto
Website: https://www.honeybook.com/widget/happy_helper_digital_183639/cf_id/609c291a1052b002d53ed5c8
Instagram: https://www.instagram.com/happyhelperdigital
Contact Details: +1 647-594-5633
Business Hours:
Mon – Thurs: 8 AM – 10:30 PM
Friday: 7:30 AM – 9 PM
Happy Helper Digital lives up to its name. This independent virtual assistant service is here to make life easier for busy business owners.
Since they have a project-based system, they don’t offer hourly rates or service packages. You hand over a specific project—like a logo redesign, product catalog, or a set of social media posts—and they’ll get it done efficiently and professionally.
Their VAs can complete visual design projects such as animated videos, image flyers, brochures, newsletters, and even product photography.
Plus, their Google My Business management and social media services are perfect for getting noticed locally or growing your online following.
Always check their social media pages. They often run fun promos and giveaways every time you request a project-based VA, such as free social media designs.
The customer service is phenomenal!
“Happy Helper has been such a life changer for me! They are truly amazing, and I am so grateful that I found them! The customer service is phenomenal! I love working with Maria. She is so kind and helpful. The logo that they created for me is beautiful and professional. The website they created is truly incredible and well-detailed! If I could give them more stars, I would! I will definitely recommend it to anyone looking for help starting their business!”
– Sierra Davis, Google Review
Honestly, she’s better than Amazon Prime
“I was looking for a new logo for my baking business and was recommended Maria from Happy Helper Digital. Although I wasn’t expecting a design for a couple of days, as I wasn’t in a super rush, Maria killed it! She was very approachable, took the time to find out certain details, and delivered my logo within a couple of hours. Honestly, she’s better than Amazon Prime. My logo is clean and totally reflects my business. Maria, thank you so much for your awesome work! HIRE HER!! You won’t be sorry!”
– All Things Janella, Google Review
4. Free UP Virtual Assistant Services
Business Address: Guelph
Website: https://www.freeupvirtual.com/
Instagram: https://www.instagram.com/freeupvirtual/
Contact Details: +1 416-705-5754
Business Hours: Mon – Fri: 9 AM – 5 PM
Free UP Virtual Assistant Services brings together an impressive 50+ years of combined administrative and customer service experience.
What sets them apart is that they only have one VA package, the Office Management Services Package, which starts at around $1,200 per month for 30 hours ($40/hour). We did notice that it’s on the pricier side, but it has several inclusions.
It’s composed of client phone support, payment processing, bookkeeping, human resources, and payroll. Basically, your communication, billing, and finances will all be handled by pros.
And if your brand operates online, they handle social media scheduling across major platforms and perform website updates using tools like Wix, GoDaddy, and WordPress. These are perfect for small businesses or entrepreneurs.
To see how they can simplify your workload, they offer a free 30-minute discovery call.
Absolutely essential for running my business!
“Ashley and her team are absolutely essential for running my business! Ashley helped set up various organizational systems that have my business running far more smoothly than it was on my own. Adding the team has allowed me to focus on growing my business and focusing on the things I enjoy the most about my it – caring for clients! Highly recommend!!”
– Melissa Bucking, Google Review
Handles challenging situations/clients with ease
“Ashley and her team have made my practice what it is today. Beyond being organized, responsive, and professional, they handle challenging situations/clients with ease and provide valuable insights into potential business growth and development. I am able to step away from my business when I need to, at peace knowing everything is in their care.”
– Elizabeth Hudson, Google Review
5. Veta Virtual
Business Address: 318 Richmond St W
Website: https://www.vetavirtual.com/
LinkedIn: https://www.linkedin.com/company/veta-virtual
Contact Details: +1 647-250-0403
Business Hours: Mon – Sun: Open 24 hours
Veta Virtual is a Toronto-based virtual receptionist service that caters to small and medium-sized businesses.
All of their VAs are native English speakers based in North America, which means every call feels polished and local.
They’ll answer calls cheerfully, take messages, route calls as instructed, and answer common questions using the script you provide. It’s basically an easy way to improve customer satisfaction at a fraction of the cost of hiring someone full-time.
In addition to calls, they also offer appointment scheduling support, working seamlessly with tools like Calendly, Office 365, Google Calendar, and iCal.
You can choose from three flexible plans—100, 250, or 500 minutes—or customize one that fits your specific call volume.
Just note that they don’t handle project-based or bookkeeping tasks.
Veta Virtual has gotten him more clients than ever
“Veta Virtual has helped my father’s company in taking his calls. He is an immigrant with a noticeable accent, and Veta Virtual has gotten him more clients than ever before! The service takes phone calls when he is working, so he doesn’t have to be interrupted and can focus on the task at hand. Veta Virtual also schedules appointments and automatically adds them to his Gmail calendar, so he doesn’t even have to think about that anymore. Amazing service, would recommend to anybody!”
– Jay See, Google Review
Awesome service with a top-tier response rate
“Awesome service with top-tier response rate and quality. My experience with Veta Virtual has been seamless throughout, and I was very impressed by the quality of the receptionists. Truly native English speakers who understood my business and processes. Helped me book many appointments through lead qualification. 10/10 would recommend.”
– Liz Z, Google Review
