Ian CheesemanMy uncle runs a small, thriving business, but it wasn’t always like this. He once struggled with unpaid invoices that slowly started piling up.
At first, he brushed them off, thinking customers would eventually pay. Until those missing payments began affecting his cash flow.
Things only changed when he hired a professional debt collection agency that knew how to handle overdue accounts the right way. With their help, he was finally able to recover what he was owed.
So, if you’re in need of a similar happy ending, don’t wait! Here are the top debt collectors in Toronto that’ll help get you paid without the stress.
How much do debt collectors cost in Toronto?
Debt collectors in Toronto usually charge between 20% and 50% of the recovered amount, depending on the agency, debt size, and the account’s age.
1. Canadian Corporate Legal Services
Business Address: 3089 Bathurst St #303, North York
Website: https://www.canadiancorporatelegal.com/
Facebook: https://www.facebook.com/theydidntpay/
Contact Details: +1 416-784-3770
Business Hours:
- Mon – Fri: 9 AM–5 PM
Canadian Corporate Legal Services has been in the commercial debt recovery game for over 25 years. No wonder they’ve recovered millions of dollars for their clients.
Instead of having just a call center, they have a staff of in-house lawyers and paralegals who are specialists in their field. In fact, they’ve mastered the art of “polite persistence” to motivate a debtor to settle up without irritating them too much.
Now, if your case needs to go to court or requires a formal claim, you’re in great hands—they’ll represent you in court or file the necessary papers for you.
The best part is that they work on a contingency basis; they only get paid when you do!
Considering their track record, it’s understandable that booking their debt collection services might take a little patience.
Helped us to conclude a settlement with our debtor
“Michael and Dawn helped us to conclude a settlement with our debtor from Canada. If you do business with clients from abroad, you run the great risk that your work will not be adequately charged. It is good to know that there is a solution in such situations, and for us, it was “Canadian Corporate Legal Services”. We are grateful for the commitment, transparency, and cooperation in concluding this extremely difficult settlement.”
Natasa Vukovic, Google Review
We were able to collect receivables from debtors
“They know how to convert impossible things to possible. The process took more than a year, but thanks to their experience, patience, and knowledge, we were able to achieve a positive result and collect receivables from debtors. All recommendations for Michaela and Dawn.”
Bojan Vukovic, Google Review
2. Canadian Express Collection Agency
Business Address: 121 Limestone Crescent, North York
Website: https://expresscollection.ca/
Contact Details: +1 800-775-0291
Business Hours:
- Mon – Fri: 7 AM – 9 PM
Canadian Express Collection Agency believes in a professional and courteous approach. But don’t let their friendliness fool you—they stay incredibly firm and up-to-date with the most recent law changes.
The moment your company reaches out, they assign a representative to your case who handles all your info. This person will be your go-to guide, overseeing the entire operation and providing you with updates.
Then, they use both national and international resources, as well as skip tracing services, to track down delinquent customers.
They even use hi-tech tools for follow-ups. With automated dialing for inbound and outbound calls, they can interact with customers on a daily basis.
Because they’re so focused on those outbound recovery calls, we heard reports of calls from clients not being returned quickly.
Within 1.5 months, my account was collected in full
“This was the first time I have dealt with a collection agency. Bobby was very upfront and honest about the odds of collecting and how the process worked as well as fees. Within 1.5 months, my account was collected in full. Without this, I never would have seen any money. Very much appreciated!”
Jeff Baird, Google Review
They collected the majority of my accounts
“It’s very easy to set up an account with them, and there’s no hidden fees. They collected the majority of my accounts. Highly recommend them.”
Mark Ghor, Google Review
3. Veritas Alliance
Business Address: 200 Ronson Dr, Suite B2, Etobicoke
Website: https://www.veritasalliance.ca/
Contact Details: +1 888-502-6965
Business Hours:
- Mon – Wed: 10 AM–7 PM
- Thursday: 9 AM–5 PM
- Friday: 10 AM–3 PM
Veritas Alliance is a 100% Canadian-owned and operated third-party agency. What’s impressive is that their operations management team boasts over 100 years of combined experience in the collection and call center world.
The core of what they do is third-party collections, acting as the middleman between you and your debtor. Basically, they negotiate payment plans and secure your funds.
They also have a Skip Trace Program to help them play debt detective. If a customer has changed their number or address, they use advanced tools to track them down.
If a phone call isn’t enough, they provide lawyer-assisted judgment recoveries and full account litigation services, ideal if you need to take someone to Small Claims Court.
One thing to keep in mind—we heard reports of unprofessional behavior that came across as a tad aggressive.
I had an absolutely excellent experience
“I had an absolutely excellent experience working with Shane! From start to finish, Shane helped me tremendously. He was knowledgeable, patient, responsive, and genuinely invested in making sure I understood every step of the process. He went above and beyond to support me during a stressful time and made everything feel manageable and clear. His professionalism and care truly stood out, and I felt confident knowing I was in good hands. I highly recommend Shane and Veritas Alliance to anyone looking for reliable, honest, and effective support!! Thank you again, Shane. You made a huge difference. Xoxo”
Khassandria Meyers, Google Review
Helped my son get a settlement from the client
“I’m very much thankful to Mr. Sandro Gaudio & Noak Deko for helping my son, Naimatullah Chughtai, in getting a settlement from the client with a big discount. I really appreciate their efforts. May God bless both of them always.”
Dr. Amanullah Khan Chughtai, Google Review
4. CGI Credit Guard
Business Address: 2425 Matheson Blvd E, Suite 800, Mississauga
Website: https://www.cgicreditguard.com/
Contact Details: +1 800-454-8864
Business Hours:
- Mon – Fri: 9 AM–5 PM
Since 1994, CGI Credit Guard has been helping businesses recover both consumer and commercial debts across the country.
One of their biggest strengths is their Asset Investigation Team, composed of collection specialists who work behind the scenes. They identify both tangible and intangible assets owned by individuals or businesses to determine their recovery potential.
Their group even creates customized recovery strategies for each client. Because of this personalized approach, the company has earned the trust of financial service providers, retailers, e-commerce businesses, and healthcare offices.
A unique part of their strategy that not all agencies perform is credit bureau reporting. They report all past-due accounts monthly to TransUnion and Equifax, which helps motivate debtors to settle their balances.
Sadly, we learned that they don’t respond to queries right away.
Pros:
- Over 30 years of experience
- Has an Asset Investigation Team
- Creates customized recovery strategies
- Performs credit bureau reporting
Cons:
- Does not respond right away
Handled everything with transparency and respect
“I had a great experience working with CGI. Their team was professional, efficient, and handled everything with transparency and respect. They communicated clearly throughout the process, ensuring a fair resolution. I highly recommend their services to any business owners like myself!”
Morgan Mcivor, Google Review
CGI Credit collected 3 accounts owed to me
“CGI Credit collected 3 accounts owed to me. They were fast, and I’m happy. Thanks for the great job.”
Alec Dillon, Google Review
5. Financial Debt Recovery Ltd.
Business Address: 40 West Wilmot St, Richmond Hill
Website: https://fdr.on.ca/
Contact Details: +1 905-771-6000
Business Hours:
- Mon, Wed – Fri: 8:30 AM–9 PM
- Tuesday: 8:30 AM–10 PM
- Saturday: 8:30 AM–12 PM
Financial Debt Recovery has spent the last 25 years building value-added relationships with some of the biggest corporate brands in North America.
They don’t just handle small shops—their call center solutions assist some of the largest Fortune 500 companies in the world.
When a friendly text message or call isn’t enough, they shift gears into their Attorney Collection Services. They aim to resolve the vast majority of claims through settlements or default judgments before a trial is even necessary.
Don’t worry if things get sticky; they can go after wage garnishments and writs of seizure and sale, as well as conduct judgment debtor examinations.
A heads up, though: we heard whispers of consumers feeling harassed by their frequent outreach methods. This, in turn, might hurt your brand by association.
He kept me informed throughout the process
“I appreciate the professionalism and promptness of the debt recovery agent, Mr.Sandeep Hasnabade. He communicated clearly and handled my case with understanding and respect. His approach was efficient, and he kept me informed throughout the process.”
dilpreet kaur, Google Review
Has been in constant communication
“I greatly appreciate Hasnain’s proactive assistance. He is incredibly efficient and has been in constant communication, providing updates. As a customer, I have complete trust in him!”
Zi Xu, Google Review
