The 5 Best Pet Shops in Toronto
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The 5 Best Pet Shops in Toronto

Having a pet means having another source of joy, fun, and laughter at home and in your life. Of course, this also comes with the responsibility to provide your pet with its own needs to stay healthy and happy. 

Here are the best pet shops if you’re looking to get toys, food, and other supplies for your pet. We covered the basics such as their usual products and contact information. 

How much do products cost in a pet shop in Toronto? 

Pet needs can be just as expensive as human needs, with some even pricier depending on their brand. Below is a sample list to help you plan your budget. 

Pet ProductAverage Price
Option 1$675 - $950
Option 2$850 - $1,100
Option 3$1,050 - $1,700

Please note that all of these are average prices and that rates can vary per store. 

The Best Pet Shops in Toronto

Finding a go-to place for pet supplies can be quite overwhelming, as most pet shops are actually good. We used the following factors to help you find your match:

Cleanliness –  For businesses such as pet shops, a tidy, well-maintained, and well-sanitised space is always of priority. We selected those who have nearly spotless shops. 
Quality of products –  We chose those who have fresh and up-to-date pet supplies. 
Genuine care for pets –  If a shop cares about its customers, quality service naturally comes. We only included shops whose staff show genuine concern and warmth towards pets. 
Customer Satisfaction –  We asked around and checked whether or not a shop can provide their pets’ needs. 

1. Menagerie Pet Shop

Menagerie Pet Shop Homepage
TestInfo
WEBSITEhttps://menageriepetshop.com/
ADDRESS549 Parliament St, Toronto, Ontario
CONTACT INFORMATION+1 416-921-4966
OPERATING HOURS

Monday to Friday

10:30 AM to 7:00 PM


Saturday

10:00 AM to 6:00 PM


Sunday

12:00 PM to 5:00 PM

CLEANLINESS★★★★★
QUALITY OF PRODUCTS★★★★★
GENUINE CARE FOR PETS★★★★★
CUSTOMER SATISFACTION★★★★☆

A full line local pet shop that stocks pet supplies and real life animals, Menagerie Pet Shop is one of the most established pet shops throughout Toronto and beyond. They have been around for over five decades and are famous for having healthy choices for pets. 

The Toronto branch of Menagerie Pet Shop is known to have a good selection of unique reptiles, with most of these being captive bred. Some of the ones for sale are even born in the actual store. 

Birds can be seen if you walk along their shop. The prominent ones are their lively and colourful parrots. 

In terms of supplies, they cover most of the basics and more. They have bulks and loads of food, cages, and beddings for different pets. 

Natural source and holistic food supplies are available, with them becoming a favorite for many dog and cat owners in the area. Their dog and cat food include frozen raw diets and many Canadian made organic and healthy pet food. 

They also have a small freshwater and fish area. This is where they stock various fishes and an extensive line of fresh supplies. 

We like how instead of selling puppies or kittens, they instead encourage customers to adopt pets from rescues and shelters. They also recommend breeders, for those who may ask. 

Honestly, there isn’t anything alarming about this shop. We do note that while they offer free delivery, their delivery times can be inconsistent or even delayed sometimes. 

The shop also gets packed almost everyday, so the waiting time can often take long. However, we note that you will likely find what you need for your pet given their stocks. 

All said, we recommend Menagerie Pet Shop given their tenure in the pet store industry and the amount and variety of supplies they have. 

Pros

  • More than 50 years in the field
  • Most reptiles and amphibians are captive bred
  • Natural source and holistic pet food
  • Encourages customers to adopt or rescue cats and dogs

Cons

  • Delivery can sometimes be delayed
  • Waiting time can take long while in the store

Customer Reviews

Definitely the coolest pet store I’ve ever seen in my life

“This is definitely the coolest pet store I’ve ever seen in my life🤗 I love places like this because they’re so simple but you can definitely have the time of your life and enjoy yourself and buy some cool animals or just get a chance to hang out. In my opinion I would definitely say this is a great place to bring the family. I definitely feel there should be more places like this in the world❤👍” — Jim Jones, via Google

A super neat shop

“I love this place. Been coming here since I was a kid. For a small space they provide a lot of quality pet food, animals and good advice into one place. A super neat shop and even if all I need is a snail or some crickets I am bound to see something cool and be greeted by nice staff. Also happy to support local businesses by coming here.” — Iona Stanca, via Google

2. PetSmart

PetSmart Homepage
TestInfo
WEBSITEhttps://www.petsmart.com/
ADDRESS75 Gunns Rd Unit 103, Toronto, Ontario
CONTACT INFORMATION+1 416-763-6064
OPERATING HOURS

Monday to Saturday

9:00 AM to 9:00 PM


Sunday

10:00 AM to 7:00 PM

CLEANLINESS★★★★★
QUALITY OF PRODUCTS★★★★★
GENUINE CARE FOR PETS★★★★★
CUSTOMER SATISFACTION★★★★☆

PetSmart operates within the United States, Canada and Puerto Rico, having over a thousand branches that cater to the lifetime needs of pets. In Toronto, they have most of the pet supply brands that the business carries and have pet adoption as well.  

What we like most about this shop is that they allow customers to shop per brand or according to what their pet is. Their items are already sorted and categorised, making it easy for pet owners. 

They carry over a hundred pet brands, with their list literally spanning from A to Z. They also have pet services such as grooming, pet hotel, pet training, doggie day camp, and even veterinary services. 

The genuine care and concern of this business towards animals is very evident, with them having saved over 10 million animal lives. Their Toronto shop is of course in support of and in coordination with this, which gives them a huge plus point. 

Deals are available for pet owners who like buying packages for pets. These include, but are not limited to, fresh and frozen deals, home living deals, and even treat packages. 

We do warn that some of their products are priced higher than most, especially the luxurious and high-end pet brands. They do go on sale sometimes, so you can wait for those. 

A few items also go out of stock sometimes with the website not being updated, which can lead to problems. However, the inventory in their physical store is good, so we recommend going there to be sure. 

We find that PetSmart Toronto is a great place for your pet’s needs. Their dedication to make pets’ lives happier and healthier makes them one of the best. 

Pros

  • The brand has more than 1,000 shops in various places
  • Both physical and online shopping are easy as items are categorised
  • Has over a hundred pet brands
  • Dedicated to saving and improving animal lives

Cons

  • Rates can be expensive
  • Website stocks are sometimes not updated

Customer Reviews

The selection of toys and available dog foods is big 

“Every single time I go, I always come out with extra toys and treats that i didn’t mean to buy in the first place. The selection of toys and available dog foods is big and I found tiny green rubber boots for my chi, Tiny Tim- which i was not expecting because they were so hard to find before.

Staff is also friendly!” — Stefanie Mineiro, via Google

Great variety and very nice staff

“Love this place. Good price, great variety and very nice staff. Also they have some beautiful animals insite available for adoption. They are being taken care of very well by their lovely staff but they need a forever home. Please go check them out!” — Bruno Boss, via Google

3. Petview

Petview Homepage
ServicesRates
WEBSITEhttps://www.petview.ca/
ADDRESS322 Queen St W, Toronto, Ontario
CONTACT DETAILS+1 416-738-8439
OPERATING HOURS

Monday to Saturday

11:00 AM to 7:00 PM


Sunday

12:00 PM to 6:00 PM

CLEANLINESS★★★★★
QUALITY OF PRODUCTS★★★★★
GENUINE CARE FOR PETS★★★★★
CUSTOMER SATISFACTION★★★★☆

Petview is a specialty pet supplies store that holds products specifically designed for dogs, cats, small animals such as hamsters, and aquatic animals. This is a family-owned business and they accept payments through various online platforms, credit cards, and of course, cash. 

The best thing about Petview is that they prove to be your pet’s friends. We especially like how they go the extra mile to find a product for a customer, even when they do not hold stocks of it in the first place. 

They are very dedicated to what they do. They talk to their customers and ask about their pet’s needs, then recommend a product from there. 

They also study their products quite well, which makes them more reliable. They carry a few prominent pet supply brands and also support and sell local and small pet brands. 

While their space can be quite small, we like how bright it looks from the outside. Toys and accessories are displayed, which make the shop more enticing. 

To add, you might even catch Wendy, their resident dog who gives a huge plus to their good customer service. 

We do note that online shopping is unavailable for this service as of writing, which can be a bit of a setback. 

Overall, we like Petview because they are that friendly-neighbourhood service. They made the cut simply because of their love and care towards pets and their dedication to widening their knowledge about pet needs. 

Pros

  • Friendly-neighbourhood service
  • Can source a specific item for customers
  • Studies their products very well

Cons

  • Shop is quite small
  • Online shopping is not available at the moment

Customer Reviews

Amazing and friendly service! 

“amazing and friendly service! I came by to get dog treats for my friends puppy and then my surprise, found two free food samples in my bag 😄 this was such a surprise and made me happy! Definitely will go back to support” — Janice, via Google

If they don’t have it, they will order it

“The owner and staff are amazing. I have been looking for this exact dog carrier since July and I walked in the store today and they said the bag was meant for Gabriel. It was her birthday yesterday so a perfect gift. We are unwrapping it now. Food, shampoo. If they don’t have it, they will order it.” — Dale Lutes, via Google

4. Small Wonders Pets

Small Wonders Pets Homepage
TestInfo
WEBSITEhttps://www.smallwonderspets.com/
ADDRESS148 Danforth Ave, Toronto, Ontario
CONTACT INFORMATION+1 416-462-3773

[email protected]

OPERATING HOURS

Monday to Saturday

10:00 AM to 6:00 PM


Sunday

Closed

CLEANLINESS★★★★★
QUALITY OF PRODUCTS★★★★★
GENUINE CARE FOR PETS★★★★★
CUSTOMER SATISFACTION★★★★☆

Small Wonders Pets is a pet shop in Toronto that follows a mini grocery layout. There are a variety to choose from, with most toys and accessories being some of the most affordable in the market. 

This small business offers really colorful and fun pet items to help you entertain your cat or dog. They have some of the nicest leashes, stuffed toys, chew toys, and more. 

Their stock of dog and cat food are also quite impressive, with many brands that can be seen as you walk the aisles of the store. 

We do note that this is exclusively a shop for cats and dogs, so other animal needs cannot be found here. We did add them to the list given the high praise from customers and the undeniable charm of their space.  

If you come with your dog, they offer free, on-the-spot treats for them. They also have a bunch of in-house cats that are very friendly towards shoppers.

This place also has the friendliest and most helpful staff. We do warn that there are times that they may not be able to accommodate you given the influx of customers. 

We recommend Small Wonders Pets if you want to find the cutest toys for your fur babies. This can be a one-stop shop as they likely carry the pet food brand that you prefer. 

Pros

  • Cute shop
  • Has a variety of toys and accessories for cats and dogs
  • Carries most of the prominent pet food brands
  • Free treats for visiting dogs

Cons

  • Closed on Sundays
  • Often packed, so staff can get quite busy

Customer Reviews

An amazing small local shop!!

“Such a cute pet shop on the Danforth! Always greeted with a warm smile and a welcoming hello. Sometimes you might bump into a furry four legged kitty. Has everything my furball needs. Prices are reasonable. Plus it’s an amazing small local shop!! 10 times better and friendlier than the bigger franchise in the area.” — Kirstie, via Google

They carry the products we need at a great price

“Love this store!  The staff are great, and they carry the products we need at a great price. They always ask about my pets when I’m in the store and it’s so wonderful to pop in!” — Shayne Douglas Ward, via Google

5. Pet Mama 

Pet Mama Homepage
TestInfo
WEBSITEhttps://www.petmama.ca/products/shop/
ADDRESS1500 Bathurst St Unit 1, York, Ontario
CONTACT INFORMATION+1 416-901-6262
OPERATING HOURS

Monday to Friday

10:00 AM to 8:00 PM


Saturday and Sunday

10:00 AM to 6:00 PM

CLEANLINESS★★★★★
QUALITY OF PRODUCTS★★★★★
GENUINE CARE FOR PETS★★★★★
CUSTOMER SATISFACTION★★★★☆

Established in 2013, Pet Mama is a family-owned business that aims to provide the best products for furry pets. Their name is patterned after their goal of proving that cats and dogs should be treated like family. 

The products of Pet Mama are exclusively for cats, dogs, and small pets such as hamsters. They carry an average of 100 pet food and supply brands. 

We like how they have some of the best toys for small pets, such as cute little hideouts and stick habitat bundles. We do note that these are very few, so stocks can run out anytime. 

For cats and dogs, they have some of the most diverse and detailed tags, which can be personalised and engraved. This honestly amused us as they have over a hundred tag designs, shapes, and colors to choose from. 

It is important to note that this business also carries vitamins and supplements for cats and dogs. This is reflective of their overall care for a pet’s well-being. 

They even have calming chews for cats who suffer from anxiety and brain health issues. 

The only thing we find inconvenient about this service is that most of their special products are quite costly. While this is understandable given the quality, this can still lessen the number of their potential customers. 

Pet Mama is perfect for dog, cat, and hamster parents out there who love to spoil their fur babies. You can definitely find something here that will make your pet feel extra loved. 

Pros

  • Carries an average of 100 pet food and supply brands
  • Has some of the most beautiful cat and dog tags
  • Has products for calming and a pet’s overall well-being

Cons

  • Special items are usually expensive
  • Limited items for small pets

Customer Reviews

Always friendly, welcoming and helpful

“The staff are always friendly, welcoming and helpful. We go as often as we can to get our cat the best toys, snacks and food when we don’t have our stock from the vet. Though the store itself is small, it is stocked full of pet stuff! 😄” — Vittoria Gibson, via Google

Product selection is excellent

“Very friendly staff, knowledgeable and professional. Product selection is excellent. Been coming here for years. Highly recommend.” — Carlos Gomes, via Google

FAQs about pet shops in Toronto


And that’s it for our list of the best pet shops in Toronto. Do you have a go-to that is not in this article? Share them with us in the comments below. 

In the event that you’ll need someone to watch over your pet for a while, we recommend reading through our list of the top places for a good pet sitter in Toronto.