Kandice VincentThe 5 Best Carpet Stores in Toronto
A space’s flooring can often get too cold, dusty, and sometimes even uncomfortable. For better insulation, easier cleaning, and overall comfort, carpets are usually placed to make a part of the home or space more cozy or relaxing.
In this review, you will find a list of the best carpet stores in Toronto. We hope that this will give you more information about carpets and what they can do for your space.
The Best Carpet Stores in Toronto
Buying a carpet can be challenging for first-timers and those who don’t know what they should be looking for. Here are some of the factors we used to examine each of the stores:
How much do carpets cost in Toronto?
Carpets vary in material, shape, size, colour, and more. Below is a sample price table to give you an idea about carpet costs.
Please note that these are all estimates and that we recommend that you check out shops and stores for actual rates.
1. Pollock’s Carpet Market
| RANGE OF SELECTION | ★★★★☆ |
| QUALITY OF PRODUCTS | ★★★★★ |
| PROCESS AND PAYMENTS | ★★★★★ |
| CUSTOMER SERVICE | ★★★★★ |
Established in 1975, Pollock’s Carpet Market has been in the floor covering industry for over 4 decades. Their 12,000 sq ft showroom in Toronto is one of the most prominent shops for carpet product knowledge and expert carpet or rug installation.
With the size of their showroom, their stock of carpets is astounding. They have a good variety of textures available, along with dozens of hand knotted area rugs.
We find it impressive that their gallery contains a collection of over 3,000 rugs in oriental, transitional and contemporary looks. This is a reflection of their range and knowledge in carpet quality and design.
They also have a few design options for machine-made area rugs. They directly import all hand-knotted and machine-made area rugs from various parts of the world.
Their expertise in flooring allows them to guide their customers on what texture, colour, and style of carpet would match a home or office space. We like how they have expertise in flooring selection and installation as well, so they become a one-stop shop for certain clients.
Honestly, there isn’t really anything alarming about this service. We do note that some designs are limited in terms of size, so you will have to compromise.
On the bright side, you can request for a free quote in case you have a special request. Just be mindful that specific requests may be costly.
We recommend Pollock’s Market simply because of their tenure and expertise. They also have a very helpful and friendly staff.
Pros
- Over four decades in the business
- Wide selection of hand knotted and machine made carpets
- Large showroom
- Friendly staff
Cons
- Some rug designs are only available in specific sizes
- Special carpet requests can be costly
Customer Reviews
Knowledgeable and friendly
“Best place to buy all floor-related covering options from vinyl to hardwood to carpets. GREAT service. Straightforward, knowledgeable and friendly. An institution in the area.” — Andrew Fletcher Cole, via Google
Large variety of products on site
“We have purchased flooring and carpet multiple times from Pollock’s Carpet Market. Their service is personal and helpful, with staff available to show products and answer questions. They have a large variety of products on site, or samples; which can be ordered. We will continue to patronize this business.” — Joanne Kular, via Google
2. Allan Rug Co. Carpet
| RANGE OF SELECTION | ★★★★★ |
| QUALITY OF PRODUCTS | ★★★★★ |
| PROCESS AND PAYMENTS | ★★★★☆ |
| CUSTOMER SERVICE | ★★★★☆ |
Allan Rug Co. Ltd. is a locally owned and operated carpet and flooring business that has been around for more than 60 years. They are particularly known for their custom carpet service.
Clients can choose from their collection of tapestry, linen, rope, leather and cotton in order to achieve their target design. This allows clients to personally design something that will suit their residential or commercial space.
For customers who want a quick carpet shopping experience, Allan Rug Co. Ltd. has a selection of hand-knotted and machine-made area rugs. These come in traditional and contemporary designs.
We like how this shop has website articles that inform clients about the latest and helpful information with regards to flooring and carpets. In our opinion, this is a good way to showcase their knowledge and expertise.
We also commend them for their gallery, which is composed of various photographs that provide inspiration for clients who are reimagining their space. All their photos are Pinterest-worthy and could honestly make it to certain catalogs.
What we find alarming about this service is how their installation process reporrtedly has mishaps. This can be a dealbreaker for many, so we hope they can address it properly.
Overall, we find that Allan Rug Co. Ltd. is a reputable store to purchase both ready-made and customisable carpets. Their selection of materials and products definitely makes a good carpet shopping experience.
Pros
- More than 60 years experience
- Great place to customise rugs
- Website has informative articles about carpets and flooring
Cons
- Has a few complaints about carpet installation mishaps
- Prices are reportedly high
Customer Reviews
Worked so hard to find a carpet that was gorgeous and within our budget
“We had a wonderful experience at Allan Rug. Natasha was very patient and worked so hard to find a carpet that was gorgeous and within our budget. Would highly recommend!” — Iulia Cosman, via Google
An honorable company
“Allan Rug stands behind their product 100%. I had carpet installed three years ago that didn’t stand up. I was reluctant to call as it had been some time however they came and inspected and are replacing the carpet in September. Jason was and is a pleasure to work with. Thank you Allan Rug. It’s refreshing to deal with an honorable company.” — Sherry Grossman, via Google
3. Carpet Mill
| RANGE OF SELECTION | ★★★★★ |
| QUALITY OF PRODUCTS | ★★★★☆ |
| PROCESS AND PAYMENTS | ★★★★★ |
| CUSTOMER SERVICE | ★★★★☆ |
A family owned Toronto carpet company, Carpet Mill has been serving the Toronto community and their neighbours since 1993. They have a trusted list of carpet manufacturers where they purchase their quality carpet rolls and remnants.
What we like most about this service is how they make the process of buying or customising a carpet very personal. They treat each purchase as a project that they carefully execute and assist their clients across all flooring needs.
For their carpet selection, they have assorted stocks of ready-made carpets that can cover an entire house’s space, a certain portion, or even just the stairs. Remnants or smaller carpet configurations are also available.
Their area rug designs can be adopted into carpets as well, so customers really have an abundant selection in terms of design.
We like how they don’t just consider the overall look and feel of a rug in a space. They take time to understand how it can insulate sound and heat.
They also provide extra care for carpets that will be placed in children’s rooms or areas, so you can count on them in terms of safety.
The only thing we find inconvenient about this service is that some of their stocks are old, so the quality would not be as top-notch. While some of their old stocks are usually on sale, we still find that they should prioritise the durability of their products.
Carpet Mill is perfect if you are the type of client who wants to be involved in the entire buying process. You can select whichever design you prefer while receiving good customer assistance.
Pros
- Family-owned business
- Reasonable prices
- Has a trusted list of carpet manufacturers
- Very thorough and client-involved process
Cons
- Some carpets are old stocks
- Has a few online complaints about a rude staff member
Customer Reviews
Made the perfect carpet recommendation
“I shopped around for some hallway and stair runners with disappointing results. Then I tried Carpet Mill. The experience and result were excellent. Fernando made the perfect carpet recommendation. Carlos and the installer did a meticulous job – and of course it was more complicated than expected. We’d highly recommend Carpet Mill.” — Catherine S, via Google
Totally pleasant and hassle-free experience
“”Top notch” from the sales desk to carpet removal and installation! A totally pleasant and hassle-free experience. I highly recommend Carpet Mill and their quality team!” — Karen Dowsett, via Google
4. Imperial Carpet & Home
| RANGE OF SELECTION | ★★★★★ |
| QUALITY OF PRODUCTS | ★★★★★ |
| PROCESS AND PAYMENTS | ★★★★☆ |
| CUSTOMER SERVICE | ★★★★☆ |
Imperial Carpet & Home has one of the most beautiful showrooms across all carpet and flooring businesses in Toronto. People usually address their store as a rug gallery or museum given their nice set-up and wide array of available choices.
This business has been around for over 49 years and their owner has traveled to different countries, hence the range of their selection. They develop their products with join-venture factories and take into consideration the latest weaves, textures, colours and patterns.
Their prices can go as low as 400 CAD and can be as expensive as 25,000 CAD, depending on what you need. They also have wholesale pricing.
Probably the best thing about this business is how they have a collection for every person. Whether you want a traditional, transitional, or contemporary rug, they can provide you with one or more.
This store makes a good option for those who are very particular in terms of the style, colour, and texture they want. They even have carpets that have nature-inspired prints and patterns.
We do warn that given their branding as a business, most of the products of Imperial Carpet & Home are on the expensive side. You can get a cheap rug or carpet but it will probably be a small one or not the beautiful kind.
All said, we still believe that Imperial Carpet & Home is worth recommending. Their dedication to their craft and state-of-the-art facility and products definitely make them a good place for carpets.
Pros
- Museum-like showroom
- Has a number of unique and beautiful collections
- Around 50 years in the business
Cons
- Most items are expensive
- Most carpets are printed and they rarely have plain and single pattern or coloured ones
Customer Reviews
Amazing and beautiful selection of carpets
“Wow what an amazing and beautiful selection of carpets and area rugs. Any shape, size or colour can be found at Imperial Carpets. Prices are in any budget range, depending on how much you wish to spend. My only carpet/rug store for the past 20 years. Check it out, you wouldn’t be sorry.” — Saheeda Ally, via Google
Very easy to find an area rug within my budget
“I was at first overwhelmed by the size of the Toronto showroom. That feeling went away quickly as I was helped by one of Imperial’s certified designers. She quickly showed me how the showroom was organized and then left me to browse until I had more questions. Very easy to find an area rug within my budget.” — Charlene Copeland, via Google
5. Alexanian Carpet & Flooring
| RANGE OF SELECTION | ★★★★☆ |
| QUALITY OF PRODUCTS | ★★★★★ |
| PROCESS AND PAYMENTS | ★★★★☆ |
| CUSTOMER SERVICE | ★★★★☆ |
Founded in 1925, Alexanian Carpet & Flooring started as a store that specialises in imported, hand-knotted, oriental rugs from around the world. Their founder, Aris Alexianian, eventually traveled to the Middle East and India and expanded the company’s selection.
This company now carries different brands, styles, and even services relating to carpet and flooring. Their per square foot rates start at very affordable prices.
We like how this brand is focused on the practicality of buying a carpet. They categorise finds by whether they are pet-friendly, suitable for high-traffic areas, comfort-focused, or simply decorative.
They even have a specific collection that contains carpets and rugs for impressive resilience and improved air quality and climate. These are sisal and natural carpets that are nontoxic and won’t off-gas any volatile organic compounds.
For those who are not yet fixated on what they want to get, Alexanian offers carpet samples that clients can use to compare products before purchasing.
A carpet buying guide is also available to assist clients in considering factors such as colours, pile thickness, construction, and carpet underpad. They also perform carpet cleaning services, which is very convenient.
There isn’t really anything we dislike about this service. We do acknowledge that they do not have the most extensive range of carpets and that their designs are not as intricate compared to their competitors.
Alexanian Carpet & Flooring is perfect for those who are looking for a carpet for a specific area in their home. They make a good option if you want a simple, quality, and functional floor cover.
Pros
- Almost a hundred years experience
- Carpets are categorised according to function or benefit
- Starting rates are very affordable
Cons
- Can still improve and expand their carpet designs
- Installation is reportedly overpriced
Customer Reviews
Thanks a lot for your help in choosing the best rug for our home
“Hey there, I’m writing this review to thank Joe for helping us find the Agra carpet for our home, we purchased 3 sizes of the same rug and they are honestly VERY beautiful! Thanks a lot for your help in choosing the best rug for our home.” — Aysenur I, via Google
Work was completed on schedule and there was not much cleaning up to do
“I had the carpet of four bedrooms, hallways, and stair removed and replaced with hardwood floors. The workers did a fantastic job. The work was completed on schedule and there was not much cleaning up to do. I’m very happy with the company. I would recommend this company to friends and family.” — Marva Blades, via Google
FAQs about carpet stores in Toronto
And that’s a wrap for our review of the best carpet stores in Toronto. Share your comments with us below!
For all your other flooring and household needs, you may find what you are looking for by exploring our list of the best hardwares in Toronto.
